Contact ResidentShield

Find the right support fast. Choose your service to connect with our support team. 

Contact ResidentShield Insurance

If you have questions about coverage, billing, policy management, or address changes, we’ve got you covered.

Call: (800) 566-1186 
Fax: (972) 232-7808 
Hours: 7:30 AM – 7 PM CST (Monday – Friday)

Peak Insurance Advisors, LLC (dba Yardi Insurance Services)

Location: 8616 Freeport Pkwy, Irving, TX 75063

Mailing Address: PO Box 3687, Coppell, TX 75019 

Manage your policy

Sign in to your RentCafe account to access your renters insurance details.




    Quotes

    Looking for a renters insurance policy?
    Get a personalized quote or call us at (800) 566-1186.

    Claims

    File a renters insurance claim online and track its progress step by step.

    Payments

    Manage your payments and your billing preferences in your RentCafe account or give us a call

    Coverage

    To learn what’s included in your policy, view our Coverage page or contact us at (800) 566-1186.

    Policy cancellation

    Need to cancel your policy? You can do so anytime by contacting our support team or by completing the cancellation request form.

    Property managers & Leasing staff

    If you’re a property manager or leasing professional, your dedicated ResidentShield Account Manager is here to help. They can get you set up with the ResidentShield Client Manager Portal, where you can: 

    • Schedule staff trainings 
    • Order brochures and materials
    • File and track claims
    • Access additional support tools

    Not sure who your Account Manager is? Give us a call at (800) 566-1186 and we’ll connect you right away

    Contact ResidentShield Power

    Get in touch for any questions about electricity plan options or your monthly bill.

    Call: (855) 652-4344 
    Hours: 8:00 AM – 6 PM, CST (Monday-Friday)

    Manage your plan

    Access your RentCafe account to handle your electricity plan and billing details.

    Electricity rates

    You can review pricing and plan offers in your RentCafe account. Existing customers can review their exact cost per kWh anytime in their account.

    Bill management

    To find out more about your electricity and how to easily manage payments, see our Pay your bill online page.

    Outages

    To report a power outage, call: