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ResidentShield Customer Service (USA)
For billing questions, address changes, coverage options
Visit our Self Service Portal, or call 1-800-566-1186
Fax: 1-972-232-7808
Hours: 7:30 AM – 7 PM, CST  (Mon–Fri)
Email: info@residentshield.com

To report a claim, call 1-844-723-2524 to speak to a claims representative 24 hrs/day.

Peak Insurance Advisors, LLC (dba Yardi Insurance Services)
Location: 4040 W Royal Lane, Irving , TX 75063
Mailing Address: PO Box 3687, Coppell, TX 75019

Master Policy (Canada)
For policy questions
Phone: 1-844-831-3353

To report a claim, call 1-844-831-3353 to speak to a claims representative
24 hours/day.

Inquiries

Please select a support option from the list below. Selecting the wrong support option may cause a delayed response to your inquiry.

Quotes

Payments

If you would like to make a payment or update your payment information, please call us at 1-800-566-1186 and we will be happy to help you.

Claims

Coverage

If you have specific coverage questions, please call 1-800-566-1186.  We will be happy to help you.

Policy Cancellation

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Property Managers

If you are a Property Manager or Leasing Staff, please contact your ResidentShield Account Manager directly. Or, you can call us at 1-800-566-1186 and we will be happy to assist you.

Sales Inquiry

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All Other Inquiries

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