How can we help?
ResidentShield Customer Service (USA)
For billing questions, address changes, coverage options
Visit our Self Service Portal, or call 1-800-566-1186
Hours: 7:30 AM – 7 PM, CST (Mon–Fri)
To report a claim, call 1-844-723-2524 to speak to a claims representative 24 hrs/day.
Peak Insurance Advisors, LLC (dba Yardi Insurance Services)
Location: 4040 W Royal Lane, Irving , TX 75063
Mailing Address: PO Box 3687, Coppell, TX 75019
InquiriesPlease select a support option from the list below. Selecting the wrong support option may cause a delayed response to your inquiry.
If you are a Property Manager or Leasing Staff, please contact your ResidentShield Account Manager directly. Or, you can call us at
1-800-566-1186 and we will be happy to assist you.