Peak Insurance Advisors, LLC ("COMPANY") respects the privacy rights of its online
visitors and is committed to providing you with a secure online environment. We
store and use the information you provide us online.
If you have any questions, complaints, or comments regarding our privacy statement
its offices within the State of Texas, United States of America ("U.S."), and no
other affiliates, parent company, other companies or organizations to which we link.
When you link to any other sites from COMPANY's Web Site, this policy no longer
applies and COMPANY does not control the activities of those sites. In addition,
What information does COMPANY collect?
COMPANY may request and/or collect information from you on a voluntary basis when
- Register with us
- Shop at any of our online stores (when available)
- Participate in contests, events or promotions
- Send questions or comments via e-mail to COMPANY customer support; and/or,
- Complete documents online.
The requested information may include personal information such as your name, e-mail
address, telephone number, home address, credit card information, past housing information,
social security number. For some activities, we may also ask you to create a password
and to provide demographic information such as your age, the gender and birth dates
of children in your household.
By allowing you to send e-mail to us, we are not attempting to collect any personal
information about you. We will only use personal information (such as name, mailing
address and e-mail address) contained in your e-mail to respond to your specific
inquiry or comments in the e-mail or to provide you with information regarding your
policy (including, without limitation, expiration, renewal and payment notices).
Although we may retain your e-mail for a period of time, we will not use any personal
information contained in your e-mail for any purpose other than responding to your
specific inquiry or comments or providing you with information regarding your policy.
In order to improve the user experience at our Web sites, we may employ online surveys
for visitors to volunteer anonymous demographic information about themselves and
provide us feedback about why they visit our sites and what we can do to make them
better. Information collected through these surveys is anonymous; we cannot identify
who is submitting the information or tie it to other personally identifiable information
a user may have provided us through another means.
Whatever the activity may be, we will only collect information to the extent deemed
reasonably necessary to fulfill your requests and our legitimate business objectives.
If you do not want to submit personal information when requested, you will not be
able to access certain areas on our site.
Who is collecting my information and
how will it be used?
COMPANY collects the personal information you provide on our sites. We will use
the information you submit to our Web sites to process your application for insurance,
to send you advertising or promotional materials, including information about new
products, contests, features and enhancements, special offers and other events of
interest, as well as policy expiration dates and payment information. We also use your
personal information for our internal marketing and demographic studies, so we can constantly
improve the products and services we provide you and can better meet your needs.
With whom does COMPANY share my personal
From time to time, COMPANY may employ and share its customers' personal information
with entities that use it solely to provide support for the internal operations
of the COMPANY Web site (e.g., online product fulfillment, online registration and
email services, or technical support). These entities will not use your personal
information for any other purpose, and have agreed to maintain the confidentiality,
security, and integrity of the personal information they obtain from us.
We may disclose personal information in the good faith belief that we are required
to do so by law, including but not limited to disclosure to law enforcement or other
government officials in connection with an investigation of fraud, theft, intellectual
property infringements, or other activity that is illegal or may expose you or us
to legal liability.
COMPANY does not sell, rent, or otherwise disclose personal information collected
from and about its users to third parties. However, in the event of a merger, acquisition,
reorganization, bankruptcy, or other similar event, COMPANY's customer information
may be transferred to COMPANY's successor or assign, if permitted by and done in
accordance with applicable law.
Cookies and Clear GIFs
These cookies and clear GIFs let us know how many people are coming to individual
sites, how frequently, and how they are using the sites, allowing us to make updates
to content and improve navigation as appropriate.
Cookies are pieces of information that we place on your computer to help us accurately
understand how many consumers are visiting a particular site, how often they visit
that site, what content they are most interested in, and how they prefer to shop
for our products. For example, a cookie will allow us to remember certain things
based on your Internet Protocol or "IP" address (an IP address is the string of
numbers that identifies each sender or receiver of information that is sent across
the Internet), such as your login information, the time and duration of your visits,
how you navigated through our content and where you exited a particular site. To
save you the time of re-entering your login information every time you come back
to our Web sites, COMPANY may link information contained in a cookie to your email
did not originally send in a cookie.
Clear GIFs, sometimes called "Web bugs," are file objects, usually a graphic image
such as a transparent one pixel-by-one pixel GIF (Graphics Interchange Format, one
of the two most common file formats for images on the Web), that are placed on a
Web page or in an e-mail message to monitor user behavior. The GIF tells us the
IP address of the computer that fetched our page, the URL of the page the GIF is
on, the time the page was viewed, the type of browser used, and can tell us a previously
set cookie value. This anonymous information is returned by the clear GIF to COMPANY
and we use this information to accurately count visitors across multiple COMPANY
sites and understand how they navigate and use our network of sites. COMPANY does
not combine information gathered through clear GIFs with your personal information.
Other information passively collected by COMPANY is in the form of logs - files
that record Web site activity and gather statistics about web users' browsing habits.
These entries are generated anonymously, and help COMPANY determine (among other
things) how many and how often users have visited our Web sites, which pages they've
visited, and other similar data. We also use the log file entries for our internal
marketing and demographic studies, so we can constantly improve the online services
we provide you. Log files are used internally only, and are not associated with
any particular user, computer, or browser.
If you do not want COMPANY to send you e-mail or regular mail about our products
and/or services or your policy (including, without limitation, expiration, renewal
and payment notices), you can opt-out at the time of registration or at the time of
information collection. If you are receiving e-mails or regular mail and at a later
date you choose to opt-out and have your name removed from COMPANY's e-mailing list,
you can do so by an email to firstname.lastname@example.org
Your California Privacy Rights
California Civil Code Section 1798.83 permits our customers who are California residents
to request and obtain from us once a year, free of charge, information about the
personal information (if any) we disclosed to third parties for direct marketing
purposes in the preceding calendar year. If applicable, this information would include
a list of the categories of personal information that was shared and the names and
addresses of all third parties with which we shared information in the immediately
preceding calendar year. If you are a California resident and would like to make
such a request, please submit your request in writing to:
B. Galla, Peak Insurance Advisors, LLC, 4040 W Royal Lane, Irving , TX 75063
Safeguarding your personal information
COMPANY will only collect personal information to the extent deemed reasonably necessary
to serve our legitimate business purposes, and we will take appropriate steps to
ensure the security and integrity of any information you provide to us. Any information
provided to us is housed in a secure datacenter, which can only be accessed via
SecureID by COMPANY personnel.
Review, update and removal of personal
If you have registered with our site, you may at any time review and/or update the
contact information we have for you or inform us that you want us to remove your
information from our database by either visiting the online profile section of one
of our sites or contacting us at
email@example.com. If you choose to send us an e-mail, please be sure
to include in your message the name of the site at which you registered and the
e-mail address you used to register so that we can verify your request.
Questions and Complaints
Any questions or complaints about COMPANY or this privacy statement can be addressed
by contacting us at firstname.lastname@example.org.
Our Commitment to Security
We have put in place appropriate physical, electronic, and managerial procedures
to safeguard and help prevent unauthorized access, maintain data security, and correctly
use the information we collect via the Internet.
Who Should Use Our Web Site?
Our Web site is for insurance products and services and is not intended for children.
We offer insurance products and services and do not market any products or services
to children under the age of thirteen or knowingly collect any information from
children under the age of thirteen. If we become aware that information is or has
been submitted by or collected from a child under the age of thirteen, we will delete
The effective date of this Privacy
Policy is October 16, 2013.